• The cost of shipping is included in the purchase price
• We aim to ship all orders received before 12pm the same day by 2nd class post or by courier depending on weight. However, this cannot be guaranteed.
• Orders received after 12pm will be shipped the next working day
Return or exchange an item - our 100% money back guarantee
• If you are not completely satisfied with your purchase please contact us within 14 days of receipt.
• Please contact us for a returns number before returning your item, no returns will be accepted without this number
• Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt. Alternatively, if preferred, we will exchange the item subject to availability
• Please note:
1. You have 14 days in which to cancel your order
2. Goods will only be accepted for return if they are despatched within 14 days of notifying us you wish to return them, unless we have notified you otherwise.
3. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
4. The cost of returning the item to us is your responsibility.
5. A full refund will be made within 14 days of receipt of the item, but it must be returned in its original packaging in the same condition it was sent.
6. No refund will be made if the item has been fitted or used in any way.